Terms and Conditions:

However it may be tempting to ignore our Terms of Service, it's crucial that we clarify both our expectations of you and what you might expect from us as you use Sheelder.

Welcome to sheelder These Terms and Conditions ("Terms") govern your access to and use of our online car painting service (the "sheelder"). By using our Service, you agree to be bound by these Terms. If you do not agree, please refrain from using the Service.

1. Definitions

1.1 "Company" refers to sheelder, the provider of the Service.

1.2 "Customer" refers to any individual or entity using the Service.

1.3 "Service" refers to the online platform and associated services for booking car painting.

1.4 "Vehicle" refers to any automobile booked for painting services through the Service.

1.5 "Partner Professionals" refers to third-party painting professionals partnered with the Company to provide the painting services. 1.6 "Car takers" refers to assigned drivers responsible for the pick-up and drop-off of Customer vehicles.

2. Use of the Service

2.1 Eligibility: Customers must be at least 18 years old and possess a valid driver’s license to use the Service.

2.2 Account Registration: To book a service, you must create an account and provide accurate, complete, and updated information.

2.3 Prohibited Activities:

2.3.1       Misrepresenting the condition of your vehicle.

2.3.2       Using the Service for unlawful purposes.

2.3.3       Interfering with the Service’s operations or security.

3. Booking Process

3.1 Service Request: Customers can request car painting services by selecting desired options via our online platform.

3.2 Confirmation: A booking is confirmed only after the Company sends a confirmation email or notification.

3.3 Vehicle Inspection: The Company reserves the right to inspect the vehicle before commencing any painting services. Any discrepancies between the stated and actual condition of the vehicle may result in additional charges or cancellation.

3.4 Pick-Up and Drop-Off: The Company assigns assigned professional drivers to facilitate the pick-up and drop-off of the Customer’s vehicle. Customers must ensure the vehicle is ready for pick-up at the scheduled time.

3.5 Partner Professionals: Painting services are provided by Partner Professionals. The Company ensures these partners meet industry standards but is not directly responsible for their workmanship.

3.6 Modifications and Cancellations:

3.6.1 Customers can modify or cancel bookings up to [specific time, e.g., 24 hours] before the scheduled service.

3.6.2 Cancellation fees may apply as per our cancellation policy.

4. Pricing and Payment

4.1 Estimates: Pricing estimates are provided during the booking process and may vary based on the actual condition of the vehicle.

4.2 Payment Terms: Full payment or a deposit must be made at the time of booking as per the payment options available on the platform. 4.3 Additional Charges: Customers are responsible for any additional charges arising from unforeseen conditions or requested changes. 4.4 Refund Policy: Refunds for cancellations or disputes are subject to the Company’s refund policy.

5. Service Completion and Warranty

5.1 Timeline: The Company will provide an estimated completion date but does not guarantee exact delivery times.

5.2 Quality Assurance: The Company ensures that painting services meet industry standards.

5.3 Warranty: The Company offers a warranty period of [specific duration, e.g., 6 months] against defects in workmanship or materials. This warranty excludes damage caused by:

5.3.1       Accidents or misuse.

5.3.2       Natural wear and tear.

5.3.3       Improper maintenance.

6. Liability

6.1 Vehicle Damage: The Company is not liable for pre-existing damages or issues with the vehicle.

6.2 Third-Party Services: If third-party services, including those of Partner Professionals, are involved, the Company is not responsible for their quality or delivery.

6.3 Limitation of Liability: The Company’s total liability is limited to the amount paid by the Customer for the specific service.

6.4 Pick-Up and Drop-Off: The Company and Assigned Drivers are not liable for damages incurred during transportation, unless due to gross negligence.

7. Privacy

7.1 Data Collection: The Company collects personal information as described in our Privacy Policy.

7.2 Usage: Personal data is used solely for providing and improving the Service.

7.3 Third-Party Sharing: The Company does not share personal data with third parties without Customer consent, except as required by law.

8. Dispute Resolution

8.1 Governing Law: These Terms are governed by the laws of India.

8.2 Resolution Process: Any disputes must first be attempted to be resolved informally by contassigned our support team.

8.3 Arbitration: If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the rules of the Indian Council of Arbitration (ICA). The arbitration shall take place in [City], India, and the proceedings shall be conducted in English. The arbitrator's decision shall be final and binding on both parties.

9. Amendments

9.1 The Company reserves the right to update these Terms at any time. Customers will be notified of significant changes via email or platform notification.

9.2 Continued use of the Service after such updates constitutes acceptance of the revised Terms.

10. Contact Information

For any questions or concerns regarding these Terms, please contact us:

Email: info@sheelder.com
Phone:6369174841

By using our Service, you confirm that you have read, understood, and agreed to these Terms and Conditions.